Adding Money to Your Account Wallet
Open the cashier from your account and we show a payment number that belongs to that deposit only. You send from your own bKash, Nagad or Rocket app, come back, and confirm with the transaction ID. Nothing is saved on our side beyond the record of the transfer. If money left your wallet and the balance has not moved, send the ID
to support and we trace it against the cashier log. Paying from your own number keeps the account in your name, which is what makes the payout later straightforward.
- Open the cashier in your account — Sign in and tap the wallet balance in the lobby header; the cashier opens on the deposit tab. It is the same screen on your phone and on a computer, so you can start on one and finish on the other.
- Choose bKash, Nagad or Rocket — Pick the wallet you actually hold, and we show the payment number for that transfer with the amount you entered. Send from your own number, because the wallet name has to match the name on the account.
- Send from your wallet app — Complete the transfer in your bKash, Nagad or Rocket app the way you normally would. Copy the transaction ID from the confirmation screen — that string is what links your payment to your account.
- Confirm and watch the balance — Paste the ID into the cashier and confirm. When it clears, the balance updates on both phone and computer. If nothing moves, send that ID to support and we open the record with you.